Best Western Premier Hotel Royal Santina - Rome

The reception staff are very helpfull. I really appreciate it. Location of the hotel is the best, just in front of the Roma Termini and Airport Shuttle Bus Stopped. The room ???? very clean and very romantic. Just like a discotic or in the karaoke lounge....I like it !! Gracias !!

Fantastic location, just few steps from main train station (Centrale). Buses to main airport (Fiuamicino) leave right from front of the hotel. Hop On-Hop Off tour buses stop is again at walking distance from the hotel. Nice restaurants are not too far. We liked the restaurant in the shopping centre of the main train station remains open till late. Hotel staff was very pleasant and helpful. Rooms were neat and clean. Our 8 years old daughter liked the changing light colours in the room. Break fast section and food excellent. Highly recommended.

Room and breakfast sitting place. Staff very polite and helpful.

Very close to termini (Rome's main train station) and close to city center

Rooms are a so small. Think the front desk staff can be a little more efficient and organised. A design mistake at all rooms (2) we got. The distance between the work place and the bed was too narrow for the chair. Almost impossible to squeeze down at in the chair at the desk. The first thing would be to change these chairs to smaller ones. bathroom is not that practical. Bathrooms, though stylish, are poorly designed or implemented wet rooms - it's impossible to stop water from the shower spreading over the whole bathroom. I think the hotel has 3 star no 4 star. no coffe maker in the rooms.

I found this hotel great would recommend it for the location it is beside all the terminal buses and trains.the hotel staff very helpful loved the hotel.

I lile the location,it is very convenient.

I don't like the service, especially the reception team, some of them are not polite to the clients.

Close to the Termini - & Bus- station. Within walkingdistance to the center!

This hotel has an excellent location near the railway station and the major bus stop so you can visit the town easily. Hotel staff is very polite, well informed and fluent in english.The quality of breakfast is very good and the room is big for an italian central hotel at the same price.

The area is a little too noisy.

the batroom and room is design is perfectly nice and colorfull, i ve never seen such a well designed bathroom before..

Convenience for catching tour buses.

Think the front desk staff can be a little more efficient and organised. One or two seem to have problems with checking in group guests, as a result guests were kept waiting for too long. Check in time was suppose to be 12 noon, but the room keys were not organised, despite early submission of check-in documents to the staff. Reason being, the passports of couples and the check-in documents were not arranged in matching order causing a mixed up and had to be sorted out with the help of the guests. This is probably due to lack of experience of one or two staffs who are not familiar with the English language.

The location of the hotel was very convent and very accessable

Location, 3 minutes to Termini railway station and metro. We choose this hotel for a weekend trip in Rome. Hotel is clear, modern designed, breakfast is ok but only if you wake up before 9. Later eggs and bacon are cold. Area around the Termini is definatelly not safe but hotel is located really close to subway so we could back even after midnight and it wasn't so teriblle as we thought.

Localization is perfect, parking lot inside the hotel

Poor breakfast and bad cleaness of the bath.

Unusually nice breakfast for Italian standards.

A design mistake at all rooms (3) we got. The distance between the work place and the bed was too narrow for the chair. Almost impossible to squeeze down at in the chair at the desk. The first thing would be to change these chairs to smaller ones.

this is more a bed & breakfast hotel. there is not a nice lobby and bar area. the breakfast area it is unaccebtable. we staid three nights and they never change the bedsits!!!

good location, very silent during night.